About ARS Object History
ARSOH is a standalone java application that enables Remedy workflow developers to maintain a running history of changes to ARSystem workflow objects in a centralized repository.
ARSOH is capable of supporting all ARSystem workflow objects for which a Remedy server event is generated. This includes forms, fields, form views, active links, filters, escalations, containers (active link guides, filter guides, applications, and packing lists), and menus. This does not include flashboards, flashboards data sources, flashboard variables, flashboard alarms, DSO mappings, or DSO pools.
Why Such a Program?
There are several reasons behind the development of this program:
- All too often, Remedy applications flex to the needs of the business in a way that is not conducive to the maintenance and administration of an application.
- When things go wrong and applications stop working, fixes are implemented on the fly, and no record of what or how is retained.
- During the application upgrade of purchased applications, reimplementation of customizations is cumbersome due to one or more of the following:
- No record of customizations were generated or retained, either technical or functional
- Vendor provided objects were modified and no method of identification was used to differentiate which objects were changed and which ones were not
- When working with a series of workflow objects, and things just aren't going right and you need a way to go back in time with all the objects you modified
- The available alternatives are clunky and cost prohibitive in terms of productivity:
- This program is to the alternative what CVS is to RCS or a complete lack of control
- No more checking in and checking out ARSystem workflow objects
- No more object locking
- Outside resources perform customizations and cry foul play after the engagement when things stop working (yes, this works both ways).
- Outside resources are brought in to provide a solution and the level of technical documentation required for future maintenance is inadequate.
- A better way of administering AR System Servers is long overdue.
