Useful tools

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ARSCreateEntry / ARSDeleteEntry

Download via Matt Reinfeldts site

Download via ARSWiki Trac site

Two command line apps written by Stephen Heider you can use to create or delete entries in BMC Remedy. Runs on Windows. Source (VB .Net 2003) is supplied. Uses the 7.x libraries.


ARUtilities

ARUtilities website

Features are too many to mention. See the website.

RRR (Real Refined Resource)

RRR website

  • rrrLic - License Tuning and Statistics
  • rrrLog - Logfile Analyzer and Performance Tuner
  • rrrLock - Generic Record Locking
  • rrrFlash - Graphical Statistics on your Tickets for ARS 5.x
  • rrrChive - Record archiving and fast data copy
  • rrrTools - Free tools
    • rrrMacroServerChange - Updates macros with new server name
    • rrrDefFormList - Gives a list of all regular forms in a definition file
    • rrrDefFieldDiff - Finds differences between def-files concerning data fields
    • rrrDefMenuReport - Finds missing or unused character menues
    • rrrDefMenuXtract - Help when converting a fixed character menu to a search menu
    • rrrCol2Del - Converts a fixed column text file to a file suitable for ARImport
    • ARErrr - Easy access to details about the AR System Error Messages
    • rrrLoginConv - Convert old login names to new ones regardless of application
    • rrrSelectionChange - Changes your data when addding/removing values from Status fields or other Selection fields
    • rrrDefSplit - Splits your big def-file into small def-files for each object
  • rrrOffline - Run rrrLic and rrrLog on your local workstation
  • rrrDiaryX - Extract statistics from your Diary Fields or help you convert to a Diary Form
  • rrrChangeField - Multiple Change Field Action Creator

Software Tool House

Software Tool House website

  • ARS Data Import
  • ARS Batch Facility
  • Free Tools
    • Diary Editor - The name says it all
    • Meta-Update - Command line utility, allows a create or update to a Form where the fields of that form are assigned data from a set of automatically loaded sources

Native SQL Clients

  • MSSQL: Query Analyzer
  • Oracle: SQL*Plus

Remedy Migrator

Personal tools